Please understand all orders are hand prepared by our chefs and do take at LEAST 24 hours to cook and freeze for delivery to you. Please be patient.
Our calendar is based on the ship date of an order. Standard orders placed after 11am EST on Wednesdays will not ship until the following week. Delivery dates may be impacted due to extreme weather conditions or high volume. We are currently unable to accept orders shipping to Alaska or Hawaii due to shipping delays. Once an online order has been submitted, it cannot be altered or cancelled for any reason. Please review your shipping address, gift recipient information, and selected ship date prior to placing an order.
*Delivery dates are estimated. You can select a FUTURE DELIVERY date when going through the checkout. See below for details.
Estimated Continental US Shipping Charges
Delivery dates may be impacted by volume and or extreme weather conditions. In an effort to ensure that your order arrives on time, we reserve the right to ship your order early.
Standard Delivery: All orders are shipped to arrive within 7 business days* of selected ship date. Your cost per address is determined by the merchandise value.
*In some cases, shelf stable items shipped with standard delivery may be longer in transit. Please contact customer service for further details.
WE DELIVER TO ALL 50 STATES
We can deliver to 100% of U.S. households and businesses, excluding Hawaii and Alaska.
Shipping to P.O. Boxes:
Our guarantee extends only to correctly addressed orders. Our meal shipments are perishable, and we cannot guarantee the condition of the package if the delivery service has to reroute the cooler. We guarantee delivery only to the provided address confirmed on the order acknowledgement.
* Address corrections after an order has been completed, may incur a $15.00 address correction fee.
Meals are delivered right to your door in a reusable, insulated cooler that is filled with enough dry ice so your meals arrive frozen and in excellent condition. We offer three different shipping options to ensure your meals are delivered to you.