SendaMeal.com Customer Service

We are here to help with orders, delivery questions, and anything else you need. Reach our support team by phone, email, or the contact form below.

Need Help? We Are Ready.

Our customer support team is available to assist with orders, tracking, and more.

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Delivery & Shipping

Meals ship via FedEx and UPS to the 48 contiguous states. Choose your delivery date at checkout, and your confirmed delivery date is shown before you pay.

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Orders & Payments

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Track your order status after purchase.

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Gift Cards & Certificates

Send a digital gift card for any amount. Recipients can choose their own meals from our full menu.

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Coupons & Discounts

Apply promo codes at checkout to save. Check our coupons page for current offers and seasonal deals.

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Rewards Program

Earn points with every purchase and redeem them for discounts on future orders. Join free at checkout.

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Corporate Services

Bulk ordering, corporate gifting, and employee meal programs. Contact us for volume pricing and custom solutions.

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Customer Service Hours Phones answered 24/7. Questions answered Monday-Friday, 9:00 AM-5:00 PM CST.

Frequently Asked Questions

Common questions about ordering from SendaMeal.com

How do I place an order on SendaMeal.com?

Browse our menu at SendaMeal.com, select a meal or meal plan, add it to your cart, and proceed to checkout. Enter the shipping address (yours or a recipient's), choose a delivery date, and complete payment. You will receive an order confirmation email with tracking details.

Can I track my order after it ships?

Yes. Once your order ships, you will receive a tracking number via email. Orders ship via FedEx or UPS - your confirmation will tell you which carrier has your delivery, and you can track it on that carrier's website or app.

What is your return or refund policy?

Because our meals are perishable, we cannot accept returns. However, if your order arrives damaged or you are not satisfied, please contact our support team within 48 hours of delivery and we will make it right with a replacement or refund.

Do you offer same-day or next-day delivery?

We offer quick-ship options on select meals that ship the same or next business day. Visit our Quick Ship or Delivered Today pages for meals with the fastest available delivery.

Can I send a meal as a gift?

Absolutely. SendaMeal.com specializes in food gifts. At checkout, enter the recipient's address and add a free personal gift message. We also offer gift cards if you prefer to let them choose their own meals.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Klarna for buy-now-pay-later. Gift certificates and promo codes can also be applied at checkout.

How do I contact customer support?

You can reach our support team by calling 1-888-680-5454, emailing customerservice@sendameal.com, or filling out the contact form below. Our phones are answered 24 hours a day, 7 days a week. Questions that need a detailed response are answered Monday through Friday, 9:00 AM to 5:00 PM CST.

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🚚 Nationwide FedEx & UPS Delivery
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