Privacy Policy

Your Privacy Matters to Us
At Send a Meal, we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our gourmet food gift delivery service.

Information We Collect

Personal Information You Provide

When you place an order or create an account, we collect:

• Contact Information: Name, email address, phone number, and mailing address
• Recipient Details: Name, delivery address, and any gift messages for your gift recipients
• Payment Information: Credit card details (processed securely through our payment processors)
• Account Credentials: Username and password if you create an account
• Communication Preferences: Your email and marketing preferences

Information Collected Automatically

When you visit SendaMeal.com, we automatically collect:

• Device Information: Browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on site, and navigation patterns
• Location Data: General geographic location based on IP address
• Cookies and Tracking: Information collected through cookies and similar technologies

How We Use Your Information

Send a Meal uses your personal information for the following purposes:

Information Sharing

Send a Meal does not sell your personal information to third parties. We may share your information with:

• Shipping Partners: FedEx and UPS to deliver your orders
• Payment Processors: To securely process your credit card transactions
• Service Providers: Companies that help us operate our website, send emails, and analyze site usage
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your shopping cart items and preferences
• Analyze website traffic and improve user experience
• Deliver targeted advertising and measure ad effectiveness
• Prevent fraud and enhance security

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

Data Security

Send a Meal implements industry-standard security measures to protect your personal information:

• SSL Encryption: All data transmitted between your browser and our website is encrypted
• PCI Compliance: Credit card information is processed in compliance with Payment Card Industry standards
• Access Controls: Employee access to personal data is limited and monitored
• Regular Audits: We conduct periodic security assessments and updates

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing emails at any time
• Data Portability: Receive your data in a portable format

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. Send a Meal does not sell personal information.

Children's Privacy

SendaMeal.com is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.

Third-Party Links

Our website may contain links to third-party websites. Send a Meal is not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any websites you visit.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy regularly.

Contact Us About Privacy

Last Updated: January 2025
Send a Meal is committed to transparency and protecting your personal information.