SendaMeal.com Customer Service

We are here to help with orders, delivery questions, and anything else you need. Reach our support team by phone, email, or the contact form below.

Need Help? We Are Ready.

Our customer support team is available to assist with orders, tracking, and more.

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Delivery & Shipping

Meals ship via FedEx nationwide. Choose your delivery date at checkout. Most orders arrive within 1-5 business days.

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Orders & Payments

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Track your order status after purchase.

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Gift Cards & Certificates

Send a digital gift card for any amount. Recipients can choose their own meals from our full menu.

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Coupons & Discounts

Apply promo codes at checkout to save. Check our coupons page for current offers and seasonal deals.

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Rewards Program

Earn points with every purchase and redeem them for discounts on future orders. Join free at checkout.

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Corporate Services

Bulk ordering, corporate gifting, and employee meal programs. Contact us for volume pricing and custom solutions.

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Customer Service Hours Monday - Friday: 9:00 AM - 5:00 PM EST

Frequently Asked Questions

Common questions about ordering from SendaMeal.com

How do I place an order on SendaMeal.com?

Browse our menu at SendaMeal.com, select a meal or meal plan, add it to your cart, and proceed to checkout. Enter the shipping address (yours or a recipient's), choose a delivery date, and complete payment. You will receive an order confirmation email with tracking details.

Can I track my order after it ships?

Yes. Once your order ships, you will receive a FedEx tracking number via email. You can use this number on FedEx.com or in the FedEx app to monitor your delivery in real time.

What is your return or refund policy?

Because our meals are perishable, we cannot accept returns. However, if your order arrives damaged or you are not satisfied, please contact our support team within 48 hours of delivery and we will make it right with a replacement or refund.

Do you offer same-day or next-day delivery?

We offer quick-ship options on select meals that ship the same or next business day. Visit our Quick Ship or Delivered Today pages for meals with the fastest available delivery.

Can I send a meal as a gift?

Absolutely. SendaMeal.com specializes in food gifts. At checkout, enter the recipient's address and add a free personal gift message. We also offer gift cards if you prefer to let them choose their own meals.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Klarna for buy-now-pay-later. Gift certificates and promo codes can also be applied at checkout.

How do I contact customer support?

You can reach our support team by calling 1-888-680-5454, emailing support@sendameal.com, or filling out the contact form below. Our team is available Monday through Friday, 9 AM to 5 PM EST.

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Customer Service